Standing Orders @ Heroes HQ

Many Customers choose to open a Standing Order Customer file(SOC) at HHQ.
The benefits of a SOC file is that we order in your wishlist and during our fortnightly shipments the SOC orders are placed in the relevant SOC flie in Store - there they stay direct from supplier, via HHQ to you - ready for the Standing Order Customer's to pick up.
There is no cost to having a SOC file, however there is a committment to pick up the order within the agreed times.
An option for SOC people living and working outside our regional town of Ballarat is for their file to be invoiced, paid and posted. (this is a new 2017 option)

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SOC and Online Purchases

Standing Order Customers  (SOC) can purchase from the HHQ online Store and have their purchase placed in their files ready for pick up with their next visit.  Its our PICK UP IN STORE option.

Naturally if a SOC has a mail out option for their Order, the online purchase would be posted, unless otherwise indicated at checkout. 

Comic Quality

Heroes HQ import new comics from the US every fornight. SOC orders from these shipments are not floor stock, so SOC customers are purchasing brand new editions in mint condition. 

Special Orders

Currently Heroes HQ has special order option In Store. Any customer can order in a Graphic Novel / Comic that is in print, HHQ Store at 8 Shepperd St, Ballarat Central.

Naturally there is a waiting time and a deposit required when special ordering in books. 

Hereros HQ commitment

The Team at Heroes HQ commit, and have a passion, to keep SOC orders filled.. Standing Order Customers commit to pay for their wishlist, pick up regularly and enjoy the experience of reading and collecting comics

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Some of the Heroes HQ Crew in action on Shipment  Days

Tim sorting shipment

Pat finding special orders

Ruby pricing shipment